Exchange and Returns
Here you’ll find all the information and conditions about exchanging and returning products. Do you still have questions? Feel free to contact us by phone or email.
14-day cooling-off period
From the moment you receive your order, you have 14 days to return your product(s). Returns are only accepted if the product is unused, unopened, and in its original packaging.
We will reimburse the full purchase amount, including any shipping costs. Return shipping costs are your responsibility. The amount will be credited within 14 days of receiving the return.
Received a damaged product?
Our products are crafted with care and inspected thoroughly. If you receive a damaged product, please let us know immediately. We will work with you to find a suitable solution.
Do you have any questions? Contact us. We’re happy to assist you!